• Full Time
  • Anywhere
  • Employer Type: Nonprofit
  • Experience Level: 6-10 years
  • Education Level: Bachelor's degree

Website Detroit Institute of Arts

Our Mission: The DIA creates experiences that help each visitor find personal meaning in art, individually and with each other.

JOB TITLE:    Stewardship Officer

DEPARTMENT: Development

REPORTS TO: Director of Development

CLASSIFICATION: Full-Time, Exempt
 

GENERAL SUMMARY
Under the direction of the Director of Development, the Stewardship Officer oversees all aspects of stewardship and donor relations with a focus on major giving and planned giving, including gift acknowledgement, benefit administration, donor recognition, and stewardship events. This position is responsible for overseeing the acknowledgement and recognition of all contributions to the Detroit Institute of Arts in an accurate, timely and meaningful way. The officer centralizes, evaluates and manages stewardship activities including events, moves, recognition, benefits, etc.. The officer will provide excellent relationship management and prompt follow up.

ESSENTIAL FUNCTIONS

  • Ensure the accurate and timely acknowledgement of gifts, update standardized letters, and create individualized communications on behalf of the Director of the museum as appropriate.
  • Centralize stewardship for major gift fundraising initiatives including exhibitions, signature events, programs, and campaigns.
  • Update and maintain the stewardship plan with a focus on increasing donor engagement for the major gifts team.
  • Ensure the timely, thorough, and transparent tracking and reporting of stewardship activities/data
  • Produce donor recognition materials, including signage, as needed
  • Manage ThankView program including the development of customized scripts and video content, and timelines for distribution.
  • Manage, in coordination with the Exhibitions department, the development and accuracy of exhibition credit lines.
  • Write individualized reports to donors as needed to update them on status of specific gifts, including gathering historical, financial, donor, gift, and recipient/honoree information as required and appropriate for effective stewardship of donor relationships.
  • Maintain donor signage in the museum, including the redesign of donor recognition walls. Work with staff to identify and secure appropriate internal and external support and vendors. Update signage in a timely and accurate manner
  • Lead and implement the recognition program of named spaces, positions, and programs, ensuring that records are accurate and complete, and that donor conditions related to specific gifts resulting in naming opportunities or sponsorship are identified and met.
  • Prepare and monitor budget expenditures for related program areas.
  • Work with gift officers to track and implement specific gift acknowledgement, recognition, and compliance.
  • Assist with the maintenance of the moves management module of Raiser’s Edge through the input of data for donors affected by stewardship and recognition.
    Prepare board resolutions to honor key volunteers and patrons.
    Performs other related duties as assigned or requested

QUALIFICATIONS

EDUCATION AND EXPERIENCE

Bachelor’s degree in related field required.  Five years of experience on a fundraising team required, preferably with donors in a stewardship role.  Museum experience preferred.  Donor or constituent database and reporting systems experience required. Additional years of experience may be substituted for the degree requirement.

KNOWLEDGE, SKILLS AND ABILITIES 

  • Ability to work occasional weekend and evening hours for special events (If needed).
  • Superior writing skills; effective communication skills; strong organizational and conceptual skills, with an eye to detail.
  • Event management experience and the ability to work effectively with time deadlines; ability to integrate well with other team members and functions, addressing specific projects within larger framework of departmental and institutional goals and priorities.
  • Must be proficient in latest version of Office 365.
  • Must have proficiency in the use of remote work technology such as scheduling with, connecting to, and using digital collaboration platforms such as Microsoft Teams.
  • Must be able to establish and maintain professional, productive, and courteous interactions that promote positive teamwork. This encompasses going beyond giving and receiving instructions and includes but is not limited to (a) performing work activities requiring interacting or speaking with others; and (b) responding appropriately to constructive feedback or suggestions for improvement from a supervisor.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon receiving notice, reasonable accommodations may be made, if possible, to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to communicate and exchange accurate information using various methods including in-person, virtual, telephone, and email.

Tagged as: Fundraising/Development/Grantseeking

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